Wednesday, September 11, 2013

Indian Wells Case Study

Indian Wells Case Study It appears the root bowel movement for sub-optimal diligent role satisfaction centers around doc access. vex seems limited due(p) to the number of medical students available on a day-by-day basis, handiness of preferred physician, restricted access to physicians after hours and by chance the triaging suffice when longanimouss call during home hours. What I would like to fill in is how legion(predicate) physicians be total duration vs. part time, how ar they incentivized, how are appointment times allocated, why dont they squeeze forbearing phone calls after hours, are thither physician extenders available to accept patients, do they often run skunk in their schedule and if so, by how much time? To garter address access, some process improvements include: 1.) Determine what the patient wants and what their unmet needs are; conduct a patient good deal for this specialised purpose; survey rotter be upright by patie nts during check out or given addressed envelope to return by mail; 2.) Determine what diametric clinics in the area offer patients in regards to appointment hours; 3.) pull in a flow chart of the process that encompasses when the patient beginning(a) arrives coin bank check out to see what steps fag be eliminated to bring in a more efficient and effective diddle; 4.
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) Review patient volume trends by supplier and time of day, week or month to see if there is a pattern that needs a response; 5.) jurisprudence patient access to a physician within a specific period of time, i.e., within 72 hours; 6.) Office hours: if the office opens up! at 8AM (instead of 8:30) and 4 providers are available, you can create 8-12 additional patient appointments (depending on whether you use 10 or 15 minute slots); this translates into 40-60 patients per week. You can consider whether or not to provide an additional day or 2 with even hours, particularly if other groups in the area are providing the comparable; 7.) Consider devoting a portion of the day as a walk-in clinic, staffed by...If you want to get a full essay, station it on our website: OrderCustomPaper.com

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