Existing Account

A new note number is given and the consider is created in the database No Yes Start Job Price is calculated. (Estimated km to be travelled [x] mileage rate) The estimated km for the job is calculated. (By considering the post-codes of the appealingness and pitching floors) The rig up and insure of the collection point is taken down if it is unlike from the nodes address given. inquiry/ fight make up Searched from the client database in the office PC Is the customer known? Calls the call summation to make an inquiry * conveyance of title Coordinator calls the Driver and in tracks him somewhat the collection and oral communication points, expected time of arrival and updates the form. * Enquiry/ qualification form is updated Allocate a fomite and a driver to the job. acquit Coordinator (TC) checks the Job lineup For the availableness of a vehicle.

Enquiry/ schedule form is passed to the control board Yes No In the Control Room- A booking book of facts is given to and noted on the enquiry/ booking form Stop The customer agrees with the job price * * Updates the Job Board with, * Driver * Vehicle * Booking Reference * collection Point(Town) * order Point ETA * Delivery Point When the delivery has been made, Invoice fain on a weekly basis and posted to the customer Enquiry/ booking form is signed off and put in the accounts tray for charging. Driver Calls and confirm that the delivery has been made The Transport Coordinators are in touch with Drivers via mobile phones. Driver s are postulate to call them when they, ! 1. prime(prenominal) start a shift 2. Have calm consignment, to confirm the delivery point ETA 3. Have completed a job, for new instructions. * Accounts majestic the limit without paying 28 old age 56 days Stop The account is stopped and no more trading is considered until the bill is paid. A reminder is run to the customerIf you want to get a full essay, order it on our website: OrderCustomPaper.com

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